:root{--bg:#f3f2ef;--card:#fff;--ink:#2b2b28;--ink-soft:#6f6d66;--ink-faint:#9c9a92;--line:#e6e4df;--charcoal:#3a3a36;--charcoal-hover:#2c2c29;--danger:#b23b32;--danger-bg:#fbeae8;--danger-line:#f0cfca;--ok:#3f7d5a;--warn:#b8860b;--radius:14px;--shadow:0 1px 2px #0000000a, 0 8px 24px #00000008;font-family:Tajawal,system-ui,Segoe UI,sans-serif}*{box-sizing:border-box}body{background:var(--bg);color:var(--ink);-webkit-font-smoothing:antialiased;margin:0}.shell{max-width:1180px;margin:0 auto;padding:28px 20px 80px}.brand{text-align:center;margin-bottom:6px}.brand .logo{background:var(--charcoal);color:#fff;letter-spacing:1px;border-radius:50%;place-items:center;width:108px;height:108px;margin:0 auto 14px;font-size:26px;font-weight:800;display:grid}.brand .group{color:var(--ink-soft);font-size:15px;font-weight:700}.brand h1{margin:4px 0 6px;font-size:30px;font-weight:800}.brand .sla-note{color:var(--ink-faint);font-size:13px}.topbar{justify-content:flex-start;margin-bottom:6px;display:flex}.divider{border:none;border-top:1px solid var(--line);margin:22px 0}.tabs{flex-wrap:wrap;justify-content:center;gap:10px;margin-bottom:14px;display:flex}.tab{border:1px solid var(--line);background:var(--card);color:var(--ink);font:inherit;cursor:pointer;border-radius:12px;padding:12px 22px;font-weight:700;transition:all .15s}.tab:hover{border-color:#d6d3cc}.tab.active{background:var(--charcoal);color:#fff;border-color:var(--charcoal)}.subtabs{justify-content:center;gap:10px;margin-bottom:18px;display:flex}.subtabs .tab{text-align:center;min-width:150px}.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:22px}.card+.card{margin-top:16px}.card h2{margin:0 0 4px;font-size:20px}.card .muted{color:var(--ink-soft);margin:0 0 16px;font-size:13px}.grid{gap:14px;display:grid}.grid.k4{grid-template-columns:repeat(4,1fr)}.grid.k3{grid-template-columns:repeat(3,1fr)}.grid.k2{grid-template-columns:repeat(2,1fr)}@media (width<=900px){.grid.k4{grid-template-columns:repeat(2,1fr)}.grid.k3{grid-template-columns:1fr}}@media (width<=620px){.grid.k4,.grid.k2{grid-template-columns:1fr}}.kpi{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:18px}.kpi .val{font-size:30px;font-weight:800;line-height:1.1}.kpi .lbl{color:var(--ink-soft);margin-top:6px;font-size:13px}.kpi .sub{color:var(--ink-faint);margin-top:2px;font-size:12px}.alert{background:var(--danger-bg);border:1px solid var(--danger-line);color:var(--danger);border-radius:12px;margin-bottom:16px;padding:12px 16px;font-size:14px;font-weight:700}.field{margin-bottom:16px}.field label{margin-bottom:6px;font-size:14px;font-weight:700;display:block}.input,.select,.textarea{border:1px solid var(--line);width:100%;font:inherit;color:var(--ink);background:#fff;border-radius:10px;padding:11px 13px}.textarea{resize:vertical;min-height:110px}.input:focus,.select:focus,.textarea:focus{border-color:var(--charcoal);outline:none}.form-row{grid-template-columns:1fr 1fr;gap:14px;display:grid}@media (width<=620px){.form-row{grid-template-columns:1fr}}.segmented{gap:10px;display:flex}.segmented button{border:1px solid var(--line);font:inherit;cursor:pointer;background:#fff;border-radius:10px;flex:1;padding:11px;font-weight:700}.segmented button.on{background:var(--charcoal);color:#fff;border-color:var(--charcoal)}.segmented button.on.crit{background:var(--danger);border-color:var(--danger)}.btn{border:1px solid var(--charcoal);background:var(--charcoal);color:#fff;font:inherit;cursor:pointer;border-radius:10px;padding:12px 20px;font-weight:700}.btn:hover{background:var(--charcoal-hover)}.btn.block{width:100%}.btn.ghost{color:var(--ink);border-color:var(--line);background:#fff}.btn.danger{background:var(--danger);border-color:var(--danger)}.btn.sm{padding:7px 12px;font-size:13px}.btn:disabled{opacity:.5;cursor:not-allowed}.chip{border-radius:999px;padding:3px 10px;font-size:12px;font-weight:700;display:inline-block}.chip-new{color:#3b5178;background:#eef1f6}.chip-progress{color:var(--warn);background:#fff4e0}.chip-resolved{color:var(--ok);background:#e7f3ec}.chip-closed{color:var(--ink-soft);background:#ecebe8}.chip-crit{background:var(--danger-bg);color:var(--danger)}.chip-med{color:var(--ink-soft);background:#f1efe9}.cal-head{justify-content:space-between;align-items:center;padding:8px 4px 16px;display:flex}.cal-head .nav{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:8px;width:34px;height:34px;font-size:16px}.cal-head .title{font-size:17px;font-weight:800}.cal-grid{grid-template-columns:repeat(7,1fr);gap:8px;display:grid}.cal-grid .dow{text-align:center;color:var(--ink-faint);padding-bottom:4px;font-size:13px}.cal-cell{border:1px solid var(--line);cursor:pointer;text-align:start;min-height:84px;font:inherit;background:#fff;border-radius:10px;padding:8px}.cal-cell:hover{border-color:#d6d3cc}.cal-cell.empty{cursor:default;background:0 0;border:none}.cal-cell .d{font-weight:700}.cal-cell .n{color:var(--ink-soft);margin-top:4px;font-size:12px}.cal-cell.hot{background:var(--danger-bg);border-color:var(--danger-line)}.rows{flex-direction:column;gap:10px;display:flex}.row-card{border:1px solid var(--line);background:#fff;border-radius:12px;justify-content:space-between;align-items:flex-start;gap:14px;padding:14px 16px;display:flex}.row-card .meta{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.row-card .ref{font-weight:800}.row-card .desc{color:var(--ink-soft);margin-top:6px;font-size:14px}.row-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.filters{flex-wrap:wrap;gap:8px;margin-bottom:16px;display:flex}.bar-row{grid-template-columns:1fr auto;align-items:center;gap:10px;padding:7px 0;display:grid}.bar-row .track{background:#efeee9;border-radius:999px;grid-column:1/-1;height:8px;overflow:hidden}.bar-row .fill{background:var(--charcoal);height:100%}.bar-row .name{font-size:14px}.bar-row .cnt{font-weight:700}.login-wrap{place-items:center;min-height:100vh;padding:20px;display:grid}.login-card{width:100%;max-width:420px}.center{text-align:center}.spread{justify-content:space-between;align-items:center;gap:12px;display:flex}.err{color:var(--danger);margin-top:8px;font-size:14px}.ok-msg{color:var(--ok);margin-top:8px;font-size:14px}.empty-state{text-align:center;color:var(--ink-faint);padding:40px 0}.dropdown{position:relative}.dropdown .menu{inset-inline-start:0;border:1px solid var(--line);box-shadow:var(--shadow);z-index:20;background:#fff;border-radius:10px;min-width:180px;padding:6px;position:absolute;top:110%}.dropdown .menu button{text-align:start;width:100%;font:inherit;cursor:pointer;background:0 0;border:none;border-radius:8px;padding:9px 12px}.dropdown .menu button:hover{background:var(--bg)}